Reference

Privacy Policy for Your arwana388 Account

Your arwana388 account data connects registration, wallet receipts and device sessions in one privacy record, including DANA, OVO, GoPay and QRIS activity.

DANA receipt logsOVO wallet checksGoPay and QRIS recordsAccount session controls
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arwana388 Privacy Policy for Your arwana388 Account
CONTACT PATHS

3 Ways to Reach Privacy Support

Privacy requests need a clear contact path, not a generic inbox. We handle account data questions through live chat, WhatsApp and email during 10:00–22:00 WIB, with identity checks before any change is made. You can ask about stored wallet records, device sessions, correction requests or deletion where law allows. We may ask for your account ID and recent login date so we do not expose data to the wrong person.

Team online

Live chat privacy queue

Open live chat from the footer after you log in, then choose Privacy Policy. We see your account ID and current device session, so keep your phone nearby for the verification code.

WhatsApp identity check

Message our WhatsApp line during 10:00–22:00 WIB with your registered phone number and the change you need. We reply after checking the account name against wallet records from DANA, OVO, GoPay or QRIS.

Email privacy trail

Send privacy requests to [email protected] if you need a written trail. Include your account ID, last login date and the data field you want us to correct or delete where law allows.

ACCOUNT CARE

6 Privacy Controls Inside Your Account

Privacy control starts before you enter the lobby. We separate registration data, wallet records, cookie settings and gameplay activity so each request can be checked against the right record.

Registration data

When you create an account, we ask for phone number, username and password, then record the consent time. That lets us confirm you are the account holder before changing wallet or contact data.

Wallet records

DANA, OVO, GoPay and QRIS receipts are kept with transaction time, reference code and status. We use them to match your wallet history, settle disputes and check withdrawal ownership before release.

Cookie controls

Cookies help us remember language, login status and risk signals from your browser. You can clear them through Chrome Settings > Privacy and security > Clear browsing data, then log in again.

Session security

Go to Account > Security > Active sessions to check recent device entries. If an entry is not yours, change your password and contact live chat so we can inspect access logs.

Activity data

We record category activity such as slots, live casino and sportsbook pages, including VIP Baccarat, Aviator or Counter-Strike 2 when opened. This helps us fix disputes without exposing your game history to public areas.

Retention choices

We keep account and wallet records only for operational, security and legal reasons, then remove or anonymise data when it is no longer needed. Ask support to check whether a deletion request can be processed.

Privacy Questions We Answer Directly

Your privacy questions usually come up at account opening, wallet checks or device changes. These answers explain what we collect, why we keep it and how you can ask us to correct, access or delete data where law allows. If your case involves payment receipts or login alerts, contact us with your account ID so we can find the right record faster.

It covers your registration details, wallet receipts, device sessions, cookie choices, support messages and activity records. We connect those records to your account so we can verify access, answer requests and protect wallet changes.

We record payment rail name, reference code, time and status so wallet history can be matched to your account. This helps us confirm deposits, check withdrawal ownership and resolve payment disputes with less back-and-forth.

Yes. Log in, open Account > Profile, check the field that needs correction and contact live chat or email [email protected]. We may ask for verification before changing phone, wallet or identity-related data.

On Chrome, open Settings > Privacy and security > Clear browsing data, then choose cookies and site data. After clearing, log in again so we can create a fresh session record for your account.

Only staff who need the record for account support, security checks or legal handling can access it. We do not place your VIP Baccarat, Aviator or wallet history in public areas of the site.

We keep records while your account is active and for the period needed for security, dispute handling and legal duties. When those reasons end, we remove or anonymise data where our systems and law allow.

Access and eligibility depend on local law. If we cannot provide service in your location, we may block account actions, keep only required records and direct you to privacy support for data requests.

Related Pages

arwana388 Indonesia Register FAQ arwana388 Login About Us